Call Centre Training Institutes

• Bangalore Institute of Call Center Training, Bangalore
• Evolv, Bangalore, Delhi, Mumbai
• Speak Read Write - free, downloadable guide to hundreds of north american english idioms and other free materials your users might find useful to train call center employees.
• Akiko Sherman, New Delhi, Orissa, Punjab, UP and Haryana
• Athiya Organizational Competencies (Private) Limited, Bangalore
• BK One
• Center for American Education
  No.45, 4th B Cross,
  5th Block Koramangala
  Bangalore 560 095
  Phone: 080 552 6324
• Fands Infonet Pvt. Ltd - Pune
• GLOBAL RESPONDEZ SERVICES LTD.
  1/F, Krishna Bhavan,
  B.S.Deoshi Marg,
  Deonar,
  Mumbai - 400 088
  Phone:: +91-22-5558200
  Fax: +91-22-5557785
• Hero MindMine
• ITES Grads - Vendor neutral certification group on call center training in India
• Ma Foi Academy
• NEXT - Bangalore, Hyderabad, Chennai, Mumbai and Visakhapatnam
• OnTrac - Provides training for team leader certifications - Bangalore
• Shradha HRD

  Provides training like call centre, insurance training, CRM training, accent training, telephone handling etc.

  Address: A-89, Amritpuri,
  Opp. Isckon Temple Raja Dhir Sen Marg,
  East Of Kailash,
  New Delhi - 110065
  Phone: +91-11-6433628, 6433629
  Fax: +91-11-6219051

• Siksha, Bangalore: Sole Representative of Telephone Doctor - U.S.A in India
• Synacc, Bangalore

Medical Transcription/ Medical Coding Training

• Yogam BPO Solutions
  306, Mudichur Road
  Tambaram West
  Chennai - 45
  Phone: 044-22260700

Collections Training

• Collection Skills, Chennai
• Collections Training Institute, Noida

Process Training

• Samos - Bangalore
• Shradha HRD, Delhi
• Stratbeans Consulting - runs structured training programs in Finance Domain , such as Procure to Pay (Accounts Payable), Order to Cash (Accounts Receivable), General Accounting, Closing and Reporting etc.

  The training is customized after proper learning need assessment. They also run voice and accent training programs selectively for small and medium size BPOs.

Soft Skills (Personality Development)

• Athiya Organizational Competencies (P) Limited, Bangalore
• Crossroads Trailing Solutions - Mumbai
• Evolv - Bangalore, Delhi, Mumbai
• Glance, Bangalore
• Head Start, Chennai (+91-99406-76422 or kamini_rajesh@hotmail.com)
• Incrove, Ghaziabad
• /keId/ Consultancy
• London Institute of Speech and Personality Development - Mumbai, London
• Only Success, Bangalore, Chennai
• MindSpeed, Bangalore
• OPTIONZ, Mumbai. Phone: +91-22-23515300, +91-98200 17097 - also conducts training on sales and marketing skills, people skills, communication, leadership, negotiation, team building.
• Shradha HRD, Delhi
• Surlin Consultants Pvt. Ltd. - Bangalore
• Synacc, Bangalore
• thinq Dynamiq - Mumbai
• WCH Training Solutions - New Delhi

Technical Training Related to Call Centres

• Shradha HRD, Delhi
• WANLABS, Bangalore - CCNA, CCNP, VoIP, Enterprise ATM, CCIE Lab

Train The Trainer

• Evolv, Bangalore, Delhi, Mumbai
• Shradha HRD, Delhi
• Synacc, Bangalore
• Wavelength eLearning Consulting and Training - Using eLearning & Instructional Design to improve the overall effectiveness trainings imparted by their trainers. Wavelength offers a 3-month online certificate course in Instructional Design & Content Writing. It also offers other courses/corporate trainings/ workshops in Instructional Design, Flash, ActionScript, SCORM in India.