• December 2005 <!-- start -->
  • Treat BPO at par with IT: Nasscom
    In its memorandum for Budget 2006-07, Nasscom has urged the government to turn its attention urgently to five critical tax issues in the next Budget, including definition of export turnover, fringe benefit tax and taxation of non-residents outsourcing to India.
  • IT-ITeS revenues to clock $28 bn by March: Nasscom
    The Indian IT and ITeS (information technology and IT enabled services) industry may clock $28 billion in revenues by March 2006 against $22 billion earned in the fiscal 2005 from exports and domestic markets, industry body Nasscom said on Monday.

    The apex body representing software and services segment said in a release the year 2005 proved to be a remarkable year for Indian IT-ITeS sector that charted double-digit growth in the fiscal 2005.

  • BPO firms, CII meet to address security issues
  • MBT may buy BPO, to invest Rs 300 cr
  • IT-ITeS revenues to clock $28 bn by March: Nasscom
  • Unilever to offshore jobs to India
  • Scandent BPO arm bags repeat order
  • BPO industry due for mid-course correction
  • 300,000 KPO jobs coming to India
  • EI Labs device to track BPO vehicles
  • Global cos keen on outsourcing more R&D jobs to India
  • Offshoring in the publishing vertical
  • Intelenet eyes tie-ups for growth
  • The year of the wage earner!
  • United we stand: Growth leading to consolidations
  • Desi BPOs go on global buying spree, pick up 10 companies
  • Small BPOs find it a tough call as cos look for scale
  • Legal outsourcing to fetch 79,000 jobs
  • Legal outsourcing - bubble or reality?
  • Lionbridge to move operations to India, China
  • 3,500 more BPO jobs coming
  • Role of dominant capitve BPO units changing, says D&B
  • Govt urged to amend I-T laws relating to BPOs
  • GM outsourcing deal decision seen delayed
  • Fiserv to launch IT, BPO units in India
  • Red flags may fly high on BPO firms
  • Will BPOs face a staffing crisis?
  • BPO work is not low-value: Karnik
  • BPOs to have vendor employee database
  • Now, top-level attrition haunts BPOs
  • Code of conduct on BPO staff security being drafted
  • TCS inks pact with Novo Nordisk
  • Root cause of talent poaching
  • Infomedia to acquire 2 BPO firms for $7 mn
  • Management & staff bicker over security issue
  • Do you feel safe with your call centre driver?
  • India may become engg sourcing hub
  • BPOs reviewing staff security
  • Automated software to revolutionise BPO sector
  • Unlikely to impact recruiting of women
  • Mumbai BPOs on high alert after Bangalore rape
  • BPO employees are not made of nuts and bolts, treat them well
  • Bangalore Cops to enumerate BPOs, cabs
  • Don't drop women last: Nasscom to BPOs
  • Japanese company Yanmar Co Ltd to make India outsourcing hub
  • Procurement outsourcing set to boom
  • Karnataka CM asks police to step up vigil in IT corridors
  • BPOs to provide escort for women staff
  • Indian BPO sector faces dragonfire
  • Question mark over offshoring IT infrastructure
  • Murder BPO employee shocks Bangalore
  • Financial research outsourcing set to grow faster, NetScribes to expand
  • FIs use only 1/3 of cost-saving potential in offshoring: Deloitte
  • Women call centre workers in India satisfied
  • How BPO staff can fight racial abuse
  • e-secure: New security tool for BPOs
  • BPOs employ automation to boost output
  • Raman Roy takes BPO ship to Lanka
  • Outsourcing on knife-edge!
  • What you need to know about BPOs
    Despite opposition from various quarters, the last few years have seen rapid growth in the Business Process Outsourcing industry. Dr Sarika Kulkarni, author, Business Process Outsourcing, is one of many who believe BPOs are here to stay.
  • Customer Relations Managers Face Job Transformations - Part 3
  • BT shunts broadband support to India
  • IBM Daksh opens three outsourcing centres
  • Bird flu may hit India's BPO sector
  • McKinsey pegs offshoring mkt at $300 billion
  • Hinduja TMT to invest $200 mn for acquisitions
  • IT/BPO exports to grow at 25% by 2010
  • Who's afraid of IndianITES? US or India
  • Khaitan enters legal outsourcing biz
  • BPOs must check infrastructure costs to remain competitive
  • TCS eyes BPO units in Europe
  • US outcry over outsourcing: Narayana Murthy says India to blame
  • Banks can't outsource core functions: RBI
  • Scandent's BPO arm bags $6 mn deal
  • Indian BPOs hire 2,000 foreigners
  • Now a call centre to hire blind
    Officials said that initially computers will not be used. That is because JAWS, the software that enables blind people use computers, is slow compared to other softwares. Therefore, providing information will be a time-consuming affair. Computers will be introduced once the call centre gets a toll-free number.
  • Indian banks cannot outsource core functions: RBI
  • Nasscom-McKinsey meet in Bangalore on Dec 16
  • IT firms look for bigger bite of outsourcing pie
  • Dell counts on Indian managers for new ops
  • JP Morgan banks on India BPO, may hike headcount
  • Small BPOs send distress calls
  • BPOs to outsource communication infrastructure
  • IT, BPO drive real estate business in Chennai
  • Coimbatore's the only alternative to Chennai
  • Outsourcers develop talent in-house
  • Clustered around Mumbai, BPOs pulled to Nashik
  • AP govt mulls rural BPOs
  • Political interference in BPOs
  • Transera Communications offers Call centre software on pay-per-use
  • Motif ranked fifth BPO company
  • International Data Group (IDG) launches Services OutSourcing World
  • BPOs are covered under labour laws, says Centre
  • Gurgaon may beat Bangalore
  • HCL plans BPO unit in Pondicherry
  • BPO boom a pain in the neck in Ahmedabad!
  • US firm targets Indian BPO companies
  • VSNL to slash bandwidth rates
  • Intelenet Global acquires 51% in Spanco's domestic BPO business

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