• November 2004
  • ITES-BPO industry to grow 40% to $5.1 billion
    Indian IT-enabled services sector (ITES) is expected to grow 40% year-on-year in 2004-05 to touch $5.1 billion, according to a report.

    “ITES sector in India grew 46% in 2003-04 to $3.6 billion. This sector is estimated to register a growth of about 40% in 2004-05 to reach revenue of $5.1 billion,” the report by PricewaterhouseCoopers (PwC) said.

  • HSBC keen to cash on BPO
  • 'Love' calls on the rise in BPOs
  • India may not turn oursourcing hub for clinical trials yet
  • Invited! Your family for the BPO job
  • US Comptroller to audit BPOs from 2005
  • Infovision to start Healthcare BPO in Kolkata
  • Chennai based HR BPO firm Secova eServices to hire 140
  • HCL call centre in Ireland brings cheer
  • Want to shift? Get your relieving letter
  • BPOs may soon get a local focus
  • More domain-specific work being outsourced
  • Now, IT's entire process outsourcing
  • Rolls Royce may outsource IT work to Indian firms
  • Outsourcing Comes Home: Indian BPOs Buy Foreign Competitors
  • Gurgaon most competitive city in BPO outsourcing
  • JV best BPO model: report
  • BPOs use spirituality as retention tool
  • 40% of pathology work from UK can be outsourced to India: SRL Ranbaxy
  • The economic fallout of outsourcing
  • Talisma tool for insurance major ICICI Lombard, virtually eliminates the need of having CSRs
  • Now, UK's bitten by Indian BPOs
  • Chopping costs with Six Sigma
  • Interra IT to expand operations, recruit 400 more in Noida and Kolkota
  • Foreign BPOs list expansion plans
  • BPOs give up on kids, chase parents
  • Panel seeks job quota for Dalits in BPO
  • Outsourcing assumed great importance: Rajasthan CM Raje
  • Wipro plans to hire 3,000 pros for Kolkata hub
  • Columbus Was Searching for India, Too
  • Pop-up: Math class outsourced
  • Mohali based IDS Infotech gets to work on Enron case
  • Catch Billy the call centre kid
  • BPOs abuzz with sell-off rumours
  • Pallonji Mistry forays into BPO business
  • Outsourcing: Win-win for all
  • Satyam eyes $40m revenue from ITES consulting
  • RightNow, UCN Partner on Contact Center Solution
  • BPOs re-hire to fight attrition
  • Indian firms see outsourcing potential in US drug price hike
  • Indians little bothered by BPO buyouts: Headstrong
  • Deloitte & Touche to expand operations in Hyd & Mumbai
  • Altair's outsourcing biz grows
  • BPO industry to grow to $5.1 bn
  • Datamatics Technologies to merge all US operations under one brand
  • BPO staff celebrate US festivals
  • New Academic Center Studies Call Center Industry
  • US Airways reservation jobs may be outsourced, workers to go on strike
  • Keane to set up BPO unit at Hyderabad
  • GECIS yet to make use of cheap land given by Rajasthan Govt
  • Vinod Dham's VC convoy on India trail
  • The BPO piper's back
  • Altair's outsourcing biz grows
  • BPOs: stick to us, get loyalty bonus
  • UK firms now outsource jobs to local industry
  • Godrej close to acquiring US based healthcare BPO, Outsource Offshore Inc
  • No free lunches in GE: Gecis CEO
  • e4e eyes acquisitions in BPO sector
  • While Karnataka SLEEPS, Kerala aims to be #1 state for BPO and ITeS companies
  • Chinese keen on tieups in BPO
  • Outsourcing in pharma sector set to go up
  • GE's workforce may take a hit
  • GE to hire up to 8,000 by 2005
  • HDFC-Barclays JV to double staff to 10,000
  • GE to shift focus on healthcare, financial services
  • GE to synergise with other BPOs
  • Oak Hill, General Atlantic to buy GE BPO biz for $500m
  • US backlash was not here to stay: Raman Roy
  • GE inks deal to sell 60% in BPO arm
  • Middle Market Companies Dismiss Human Resource Outsourcing, Says Aberdeen Group
  • BPO Industry Consolidates, Expands Footprint
  • Europe trails US in BPO gains
  • Outsourcing in: Nasscom
  • BPO industry excited with Bush victory
  • BPO fine, but what about data privacy
  • Mega BPO deals no more under wraps
  • EXL gets new country manager
  • Captive BPOs will not stay chained to firms
  • Amex may sell Gurgaon BPO unit
  • Job loss to India a 'misleading stereotype'
  • Karnataka pushes its second-tier locations
  • BPO biggies do offshore calculus
  • BPO revenues may take a hit because of stronger Rupee
  • Is GE's BPO firm going to Oak Hill?
  • Goa extends sales tax holiday for ITeS sector
  • Indian BPOs largely fragmented: A.T. Kearney
  • ITES cos need to have offshore centres to stay in race: IDC
  • Outsourcing talk props up Avaya Global
  • HCL to ramp up at its BPO Ireland centre
  • Domestic BPO sector to touch $17 bn from $3 bn by '08: Assocham
  • Job hopping in BPOs: Forget it
  • BPO: Clients seek long-term returns
  • IT/BPO sector: India's growth engine
  • MphasiS to open BPO unit in Mangalore
  • Forget lateral shifting of BPOs
  • Quality, attrition key challenges for ITeS industry
  • Global HR initiative: BenQ plans to make India software hub
  • Indian BPO firms are up to global standard: Nasscom survey
  • BPO deals intact for India, Inc.

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