• October 2004
  • How to choose the right BPO to work at
    Truth: The BPO and international call centre industry in India [ Images ] is rapidly growing.

    Truth: The industry offers great opportunities for both fresh and experienced university graduates.

    Truth: All this excitement and hype around the BPO space has also attracted a lot of non-serious and short-term players.

  • ITES exports to touch $17.7 bn by ‘08-09
    Despite all the brouhaha over outsourcing in many developed countries, notably the United States, the offshoring bug continues to spread its tentacles relentlessly. And despite growing competition, India still remains the most favoured outsourcing destination by a long way. With India set to maintain its dominance in the ITES/BPO space, CRIS INFAC expects revenues from ITES exports to grow at a CAGR of 38 per cent to $17.7 billion by 2008-09 from $3.58 billion in 2003-04.
  • Barriers can't stop BPO: Maran
    The government has said protectionist barriers against outsourcing would not survive in the face of overall economic gains.

    "Off-shoring is bound to play an important role in securing domestic, high value-added jobs and creating new ones. Erection of protectionist barriers due to political and emotional response may not survive in the face of overall economic gains," IT and Communications Minister Dayanidhi Maran said.

  • Outsourcing - A Strategic Decision?
  • Better Engagement for Better Business
  • How India Outsources
  • Baazee gets benefits by outsourcing
  • Driving business strategy by outsourcing
  • Choose the right provider
  • Outsourcing network management: Only for the big boys?
  • Companies prefer to outsource their information management and connectivity needs to a single service provider
  • Hinduja TMT Q2 net up 4%
  • Bush victory = more BPO: Survey
  • Cheque truncation Indian IT's new goldmine
  • BPO industry on the growth track: PWC
  • Carlyle invests $10 mn in Chennai based e-publishing provider Newgen Imaging
  • Training the challenge for BPO in India
  • What US polls mean to India's IT
  • After BPO, India looks to cash in on medical transcription boom
  • Outsourcing of IT work to benefit Indian companies
  • Want an MBA for free? Join a BPO
  • Visual effects? US may send work to India
  • Housewives, dropouts new BPO choices
  • Ahead of the backlash
  • Dude, did I steal your job?
  • ITeS continues to push real estate demand in Chennai
  • BPO and IT to contribute 7% to GDP: PwC
  • India set to gain big from BPO: IDC
  • The next wave here: Japanese manufacturing outsourcing
  • Now, India, Inc. wants top US jobs
  • IT Act being amended to address BPO sector worries
  • US to lose 4 lakh jobs to outsourcing: Cornell & Mass Universities
  • Growth across segments, verticals makes strides for Wipro
  • General Atlantic seen leading race for GE's BPO arm
  • BPO unit does not fit GE plans
  • Spectramind to embrace Philippines in its BPO arms, voice contributes for 85% of revenues
  • Banks outsourcing customer analysis
  • The Call Center Compliance Mess
  • Security and privacy key issues in US-India BPO relations: ITAA
  • Stock-taking time for BPO industry pundits
  • BPO market hotting up with 8 more nations in fray
  • Mphasis plans BPO centre in Mangalore
  • Innovation: new BPO buzzword
  • Steady growth in offshore outsourcing seen
  • India is about software development: Michael F Corbett
  • TCS integrates BPO operations
  • Outsourcing benefits set to shrink: Forrester Research
  • Nortel jobs coming to India
  • No US opposition to outsourcing: Senator Larry Pressler
  • Outsourcing saves UK's biggest insurer, Norwich Union, £140m
  • More quit jobs for textile BPO boom
  • Worst of anti-BPO wave over: Senator Larry Pressler
  • Reuters re-writing journalistic rules
  • Indian firms lead offshore outsourcing market: META Group
  • Carnegie scientists develop model to help Indian BPOs
  • Kerry's views on outsourcing pre-poll rhetoric: Fin Min Chidambaram
  • Nissan in talks with Infosys for outsourcing
  • US offshore outsourcing market to grow 20% per annum
  • UK based Alden Group to foray into BPO biz
  • Malaysian BPO firm, Scicom Bhd, starts India operations for Nokia
  • India To Tax US Outsourcing Firms
  • Knowledge assets can be created through document management
  • Leased lines too expensive in India: Gartner
  • BPO conundrum: Hard on potential, soft on revenues
  • Scope BPO services for global banks
  • Local BPOs eye Scotland to tap European markets
  • Gates too casual about outsourcing
  • Look at mail outsourcing, PM tells postal dept
  • High-end processes offer opportunities for BPOs
  • Venture capitalists to focus on M&As in BPO
  • VCs still backing BPO, services story
  • Consolidation in BPO sector shifts to captives
  • Spot check: BPOs touch base with cities
  • Allianz Cornhill to invest Rs 35 cr in Kerala
  • Carnegie's strategy for BPO space
  • MetalJunction to make BPO main biz
  • Empowered to work
  • Nasscom ropes in E&Y to spread Trust
  • Nirvana to up headcount to 3,000
  • Scandent buys out US based claims processing firm, Aon, for $110 mn
  • NRIs make India look good for BPO ventures
  • Know Japanese? Telelogic wants you
  • BPOs snub metros, say hello Tier-II cities
  • Skill shortage hits outsourcing: NeoIT
  • Trends in data centre outsourcing
  • Hinduja TMT buys Source One for $8.5 mn, enters Manila
  • Amex signs MoU with British BPO firm Astron Document Management Ltd. - Financial Express
  • US states fire up anti-BPO moves
  • Desi Americans against outsourcing
  • The new tax regime for BPOs
  • Nucleus Soft bags $15-mn GM order
  • Human capital management to pose challenge to ITES sector: Experts
  • Stanchart BPO arm, Scope International Ltd, to offer high-end services

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