• May 2004
  • Pune new hotspot on BPO map
    While global banking giant HSBC is on its way to double headcount at the Pune centre from the existing 500, EXL Service, a third-party BPO company has announced that it aims to recruit around 1,100 people at its upcoming facility in Pune by August 2004. EXL's Pune centre will concentrate on existing client relationships and new business, which are mostly banking and insurance-related.
  • India loses BPO sheen: New York Times report
  • Beyond Backlash: Astron To Ramp Up India Operations
  • Pune new hotspot on BPO map
  • Indian BPOs look to virgin lands
  • These jobs will never be offshored
  • India is global BPO hot spot: Gartner
    India is the global outsourcing hot spot and is way ahead of China, which still lacks adequate infrastructure for offshoring, research firm Gartner has said.

    ’’India is number one on Gartner radar. It is way ahead right now and China is up and coming. One of the reasons that Indian companies are doing so well in the offshore space is because they are being creative.

  • BSNL Decides To Outsource Cash Management Operations
  • Bharti TeleVentures set to outsource more
  • Hyderabad based Color Chips, engaged in 2D and 3D animation, To Set Up Base In Philippines
  • European Financial Insitutions Scout For BPO Partners
  • BPO fuels growth of IP telephony from $30M to $60M: Frost & Sullivan
  • Outsourcing Is Win-win, India Inc Tells US Industry
  • 24/7 Customer To Expand Hyderabad operations
  • Australian telecom giant, Telstra sends 450 jobs to India
  • Trai for lower international bandwidth charges
  • Scotland to outsource more jobs
  • HR outsourcing in Apac up
  • India can dominate BPO sector for several years: BPO CEOs
  • Infosys to create BPO jobs in the United States
  • MeritTrac Plans To Raise $2-4 Million
  • IP laws lax, but US firm bets on India
  • Infrastructure issues dog BPO firms
  • APC eyes data centres in BPO companies
  • Lucent Buys VoIP Firm Telica in $295 Million Deal
  • IP laws lax, but US firm SolidWorks bets on India
  • More US jobs coming to India
  • Independent call centres are no longer an attractive business model
  • Wipro grows in quality (Six Sigma) consulting
  • US BPO Bill may not impact India
  • Lloyds survey fuels anti-BPO wave in UK
  • BPO to spawn huge realty demand
  • BPO to rise 65% to $3 bn in 2004: Gartner
  • Infosys fears regulatory barriers against outsourcing
  • BPOs outsource recruitments
  • Outsourcing: It's hulla bol now
  • BPOs may escape double tax net
  • Demand for outsourced technical support high
  • Forget backlash, BPOs focus on cost-cutting
  • Multishore Contact Centres On The Rise
  • High-end BPO set to grow; may outpace services biz
  • 24/7 Customer Sets Aside $20 M For Acquisitions
  • Indian Political Turmoil Won't Slow Down Offshoring: Experts
  • Netas play as anti-BPO fire burns
  • Tata Info helps Valley collect tax
  • NDA or Cong, BPO keeps shining
  • Concerto to add 200 to India pool
  • British finance major Abbey National to move 600 jobs to India
  • B2K Scouts For JV
  • US Offshore Jobs Set To Rise
  • BPOs tap into nearshoring wave
  • BPO to be 53% of IT services mart
  • The jobless recovery and offshore outsourcing - Michael Corbett
  • Global MR firms to board the outsourcing bandwagon
  • Anti-outsourcing Bill by Kansas state forces eFunds to take BPO work back to US
  • India's BPO workforce works hard, parties hard
    They party hard at five-stars, buy branded apparel, pick up the latest gizmos, go on long drives, hang around multiplexes... and pay for it all on their own.

    They are in their early 20s, but they work in world class environment and earn anything between Rs.8,000 and Rs.25,000. And never mind if the big bucks come at the cost of sleep!

    Meet the high-spending young workforce behind the business process outsourcing (BPO) sector that has made India famous the world over.

  • Unisys sets up Bangalore R&D hub, BPO, tech help desk, to hire 1,000
  • Cut-throat competition puts pressure on BPO margins
  • Hong Kong's Asset Tracking company SpartaMatrix plans call centre in India
  • BPO Overtakes IT Outsourcing In US: Research firm NelsonHall
  • Will BPOs be saved from I-T net?
  • Global BPO contracts touch $ 6.9 bn in '04
  • Overseas call centres leave Britons cold
  • I-T widens net, makes house call on BPOs
  • Why Australia won't offshore to India
  • New govt should take a fresh look at BPO taxation - Amen!
  • Nasscom summit to focus on ITES/BPO
  • Talks are on with Bharti, confirms Spectramind
  • GE ex-CEO Jack Welch blasts opponents of offshoring
  • India no more hot BPO destination
  • Florida's Outsourcing Of Jobs Draws Criticism
  • India Favourite BPO Destination: Ernst & Young
  • HSBC may farm out some IT biz
  • Bharti Group may outsource call centre operations to Wipro Secptramind
  • Most Britons unhappy with offshoring
  • Top B-school graduates join vCustomer
  • Bank of America to hire 1,500 in Hyderabad
  • Trans Works looks for acquisition overseas
  • Keeping them engaged a big challenge for HR
  • TiE charter backs outsourcing
  • SAP may move BPO work to India
  • Residential rentals surged 20% in Delhi in Jan-Mar
  • Kolkata Is The New ITeS Hot Spot
  • Offshoring Still An Important Part Of Business: Cobalt
  • Lax privacy laws hit healthcare BPOs
  • ICICI oneSource plans IPO to fund buyouts
  • EU may put squeeze on outsourcing
  • Noida based Corbus to hire 3,000 in India
  • Outsourcing is here to stay: Cognizant CEO
  • US consumers support outsourcing!: LA Times
  • EXLService Not Up For Sale
  • HTMT To Double BPO Workforce
  • Countrywide Financial Corporation (CFC) goes on a hiring spree in Mumbai
  • Globsyn inks BPO deal with Partsearch of US
  • Will franchise model in IT outsourcing succeed?
  • Boom time for IT, ITES realty offtake
  • An MBA in BPO?
  • Call Centres Get A Desi Flavour
  • Short-term reality clashes with long-term economic theory
  • Why NRI CEOs won't offshore to India?
  • Bangalore wants Krishna one more time
  • Lack of space may scrap BPO party
  • Outsourcing is, uh, over there to stay - Mercury News
  • ICICI One Source Plans To Raise $25 Million
  • Viacom Eyes India For Outsourcing Animation Content
  • Covansys, Fidelity in outsourcing alliance

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