• April 2003
  • Wipro to set up offshore BPO centre
  • India aims to become back-office of the world
  • LiveBridge opens call centre in India
  • Sykes to treble staff in India
  • tracmail Plans Strategic Sale Of Equity To US Software Firm
  • India Life Hewitt Buys 80% in Embrace, a Singapore Co
  • BPO can bring $200 billion for India: CII
  • Kerala: From backwaters to back-office
  • ITES-BPO industry needs to reach out to new destinations
  • Why HR outsourcing has few takers?
  • Kanbay To Invest Rs 25 Crore In Bangalore Offshore Centre, to have 300 seats for BPO
  • Concerto Software signs JV agreement with New World
  • BPO Evolution: Analytics, Business Intelligence (BI) Services Hold The Key
  • Indian firms are not in a position to do HRO
  • HTMT to handle CAS (conditional access system) customer queries from Mumbai centre
  • neoIT Lines Up $1 B IT, ITES Outsourcing Deals For India
  • Call centres unite to combat attrition
  • Underpricing by small BPO players a threat
  • Telecom major Bharti Looks Set To Click On Outsourcing Deal With IBM
  • India Trumps US, UK On ITES Employee Turnover
  • Transworks to raise $5-6 MN in May (3rd round of funding), to dilute 20% stake
  • Call it a boom: Philippine call centers
  • BPO exports from Karnataka grows by 275% in 2002-03
  • BPO Services Increasingly Being Treated As Commodity
  • Chase Financial Services to scale up ITeS work in India
  • Healthcare BPO player, CBay, To Double Employee Strength By December
  • High-end Work Is GE Caps Focus In India
  • GE top BPO employer
  • IT women Come to the Fore
  • Sweat equity link to Polaris BPO arm ruckus
  • IT industry to ride BPO wave: E&Y survey
  • 2008: Outsourced Call Centre Services To Tot Up $735.7 M
  • MNCs Show Confidence In Indian BPO Cos: Survey
  • Phoenix Opens Think Campus in Bangalore, Replete With Geodesic Dome
  • Tracmail Ties Up $10 M To Fund Expansion Project
  • Phaneesh Murthy's Primentor brokers $60m outsourcing deal for local firm
  • Deloitte Study Finds $356 Billion Outsourcing Trend; India to Benefit Most
  • Epicenter Plans Domestic Listing Within 18 Months
  • Can Indian ITES companies ride out the storm
  • HCL Tech plans fourth BPO centre in Pune or Chandigarh
  • BPO hot despite SARS, war: Infosys
  • ChrysCapital Takes Stake In Tech BPO Player, TechTeam Global, For $5M
  • EXL Service To Double Staff Count
  • US firms saving billions via outsourcing
  • WestBridge Capital Partners Venture Fund Says Investment Climate In India Hotting Up
  • Motif, Gujarat's largest call centre, To Raise $5 Million For Second Round Of Funding
  • Patni Close To Acquiring BPO Firm For $10-15 M
  • Service Level Agreements (SLAs): Read Between The Lines, Nasscom Warns ITES Cos
  • Protectionism hits the outsourcing industry - ITworld.com
  • IL&FS Investment Sets Aside $5-7 M For BPO, Eyes Stake In 3 Companies
  • Polaris to acquire company in BPO space
  • Outsourcing to create 40 lakh jobs in India in 2 yrs
  • Moving offshore could save banks $138bn
  • US firms opposed to New Jersey bill: Shourie
  • Progeon is British Telecom's preferred BPO service provider - to account for 200 seats
  • Learning to live with BPO success
  • OPI Plans To Invest $3-5 M To Ramp Up India Ops in Bangalore
  • SARS Virus Threatens To Slow Down India's ITES Growth Engine
  • HCL Tech gets $160m BPO order from British Telecom
  • WNS Scouts For Acquisitions In BPO Space
  • Why call centres need to be knowledge driven
  • US govt not in favour of NJ's BPO Bill
  • Mascot Acquires IT&T's BPO Biz
  • Aviva Takes 'build, operate and transfer' (BOT) Route For BPO Facility In India
  • Kotak To Raise $20 M For Epicenter
  • ICICI OneSource To Set Up BPO Facility In Philippines

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