This moderated list will have discussions related to BPO and call center industry in India. The moderator's decision to approve the posting is final.

What is allowed on the list?

• Ask about which vendor to consider [e.g. for IPLC, software, hardware]
• Ask which tools to use [for e..g scheduling software]
• Ask about training courses, certification etc
• Ask about the BPO business in general [e.g. is medical transcriptions still profitable?]

What is NOT allowed on the list? Also, the reasons for your postings for being rejected.

• DO NOT ask for work.
• No promotional emails. Don't bother to introduce your company. [e.g. don't send any marketing material about your call center because they are on our Companies page anyways]
• No scam emails.
• The subject and body of the message are not related (this is happening very often, also known as thread hijacking).
• If your response is just "thank you"..instead write it to the intended person directly.
• If you have enclosed other BPO postings in your email and it has nothing to do with your message (also known as thread hijacking).
• If you are responding to a query chances are you should be sending that response directly to person asking the question and not to the list. Members tend to introduce/re-introduce their call centre on the list. Please understand, nobody cares. You should send information about yourself to the person asking the question directly.

Moderator's decision to approve/reject postings is final.

We respect your privacy. We will not share your contact information with any outside agency.

We may/will send few promotional emails from our sponsors. We have to do this to meet our expenses.

To subscribe send email to bpoindia@lists.bpoindia.org with the Subject set to "subscribe".

You could also visit BPOIndia Mailing List Admin page to manage your subscription. You can access the archives here.