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Home => knowledgeBase => BPO Destinations
Large cities in India are facing challenges associated with urbanisation - lowering of quality of life, the fight for limited resources, talent shortages etc.
Skilled professionals are incresingly becoming scarce in the mega cities of India leading to higher atrition rates. Hence companies are looking at alternate cities. Usually attrition is lower in Tier-II and Tier-II cities. Also, the cost of operation is far lower than Tier-I cities.
- Location Roadmap For IT- BPO Growth: Assessment Of 50 Leading Cities
- Which are the cities with moderate level of IT/ITeS activity?
| Locations which have a moderate level of IT-ITES activity, a large pool of skilled resources for the IT-ITES Industry and a high level of business activity. |
| State |
City |
| Haryana |
Faridabad |
| Karnataka |
Hubli-Dharwad |
| Madhya Pradesh |
Bhopal |
| Gwalior |
| Maharashtra |
Aurangabad |
| Uttar Pradesh |
Varanasi |
| Allahabad |
| Tamil Nadu |
Salem |
| West Bengal |
Durgapur |
| Siliguri |
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- Which are the cities which have the potential to house IT/ITeS companies?
NASSCOM has indentified destinations in India which have the potential to emerge as future IT-ITES locations, but need help in terms of necessary physical and telecom infrastructure, support from the government and a robust academic environment to foster rightly skilled talent. A roadmap has been provided, using which, these locations can emerge as viable IT-ITES hubs over the next 5-10 years. The table details these locations in India.
| State |
City |
| Goa |
Panaji |
| Himachal Pradesh |
Shimla |
| Jammu and Kashmir |
Srinagar |
| Jharkhan |
Ranchi |
| Pondicherry |
Pondicherry |
| Chattisgarh |
Raipur |
| Uttranchal |
Dehradun |
| Sikkim |
Gangtok |
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- Which are the important IT/ITeS cities in India?
| Locations having significant IT-ITES presence |
| State |
City |
| Andhra Pradesh |
Greater Hyderabad |
| Vijayawada |
| Visakhapatnam |
| Delhi |
Delhi |
| Gujarat |
Ahmedabad and Gandhinagar |
| Surat |
| Vadodara |
| Haryana |
Gurgaon |
| Karnataka |
Bangalore |
| Mangalore |
| Mysore |
| Kerala |
Kochi |
| Trivandrum |
| Madhya Pradesh |
Indore |
| Maharashtra |
Greater Mumbai |
| Nagpur |
| Nasik |
| Pune |
| Orissa |
Bhubaneswar |
| Punjab/Haryana |
Greater Chandigarh |
| Rajasthan |
Jaipur |
| Tamil Nadu |
Chennai |
| Coimbatore |
| Madurai |
| Tiruchirappalli |
| Uttar Pradesh |
Lucknow |
| Boida |
| West Bengal |
Kolkata |
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| IT Landscape of key Indian cities |
| City |
Focus |
Prominent firms |
Employees |
Delhi
(includes Gurgaon and Noida) |
Call centres,
transaction processing, chip design, software |
GE, American Express,
STMicroelectronics, Wipro Spectramind, Convergys, Daksh, ExL |
73,000 |
| Mumbai |
Financial research,
back office, software |
TCS, MphasiS, i-flex,
Morgan Stanley, Citigroup |
62,050 |
| Bangalore |
Chip design, software,
boi-informatics, call centres, IT consulting, tax processing |
Infosys, Wipro, Intel,
IBM, SAP, SAS, Dell, Tisco, TI, Motorola, HP, Oracle, Yaho, AOL, E
& Y, Accenture |
109,500 |
| Hyderabad |
Software, back office,
product design |
HSBC, Satyam, Microsoft |
36,500 |
| Chennai |
Software, transaction
processing, animation |
Cognizant, World Bank,
Standard Chartered, Polaris, EDS, Pentamedia |
51,100 |
| Kolkata |
Consulting, software |
PwC, IBM, ITC Infotech, TCS |
7,300 |
| Pune |
Call centres, chip design, embedded software |
MsourcE, C-DAC, Persistent Systems, Zensar |
7,300 |
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