Large cities in India are facing challenges associated with urbanisation - lowering of quality of life, the fight for limited resources, talent shortages etc.

Skilled professionals are incresingly becoming scarce in the mega cities of India leading to higher atrition rates. Hence companies are looking at alternate cities. Usually attrition is lower in Tier-II and Tier-II cities. Also, the cost of operation is far lower than Tier-I cities.

1. Location Roadmap For IT- BPO Growth: Assessment Of 50 Leading Cities
2. Which are the cities with moderate level of IT/ITeS activity?

   Locations which have a moderate level of IT-ITES activity, a large pool of skilled resources for the IT-ITES Industry and a high level of business activity. State City Haryana Faridabad Karnataka Hubli-Dharwad Madhya Pradesh Bhopal Gwalior Maharashtra Aurangabad Uttar Pradesh Varanasi Allahabad Tamil Nadu Salem West Bengal Durgapur Siliguri

3. Which are the cities which have the potential to house IT/ITeS companies?

   NASSCOM has indentified destinations in India which have the potential to emerge as future IT-ITES locations, but need help in terms of necessary physical and telecom infrastructure, support from the government and a robust academic environment to foster rightly skilled talent. A roadmap has been provided, using which, these locations can emerge as viable IT-ITES hubs over the next 5-10 years. The table details these locations in India.

   State City Goa Panaji Himachal Pradesh Shimla Jammu and Kashmir Srinagar Jharkhan Ranchi Pondicherry Pondicherry Chattisgarh Raipur Uttranchal Dehradun Sikkim Gangtok

    

4. Which are the important IT/ITeS cities in India?

   Locations having significant IT-ITES presence State City Andhra Pradesh Greater Hyderabad Vijayawada Visakhapatnam Delhi Delhi Gujarat Ahmedabad and Gandhinagar Surat Vadodara Haryana Gurgaon Karnataka Bangalore Mangalore Mysore Kerala Kochi Trivandrum Madhya Pradesh Indore Maharashtra Greater Mumbai Nagpur Nasik Pune Orissa Bhubaneswar Punjab/Haryana Greater Chandigarh Rajasthan Jaipur Tamil Nadu Chennai Coimbatore Madurai Tiruchirappalli Uttar Pradesh Lucknow Boida West Bengal Kolkata

    

   IT Landscape of key Indian cities
   City	Focus	Prominent firms	Employees
   Delhi (includes Gurgaon and Noida)	Call centres, transaction processing, chip design, software	GE, American Express, STMicroelectronics, Wipro Spectramind, Convergys, Daksh, ExL	73,000
   Mumbai	Financial research, back office, software	TCS, MphasiS, i-flex, Morgan Stanley, Citigroup	62,050
   Bangalore	Chip design, software, boi-informatics, call centres, IT consulting, tax processing	Infosys, Wipro, Intel, IBM, SAP, SAS, Dell, Tisco, TI, Motorola, HP, Oracle, Yaho, AOL, E & Y, Accenture	109,500
   Hyderabad	Software, back office, product design	HSBC, Satyam, Microsoft	36,500
   Chennai	Software, transaction processing, animation	Cognizant, World Bank, Standard Chartered, Polaris, EDS, Pentamedia	51,100
   Kolkata	Consulting, software	PwC, IBM, ITC Infotech, TCS	7,300
   Pune	Call centres, chip design, embedded software	MsourcE, C-DAC, Persistent Systems, Zensar	7,300