The Govt. of India and various state governments have starting taking the ITeS industry very seriously. NASSCOM has done a wonderful job in working with the govt to formulate new policies which are in favor of the ITeS industry.

To promote India as a major destination for the ITES sector, the government is also considering a proposal to set up an "India Brand Marketing" fund. The fund will be utilised to promote the country as a preferred destination for the ITES sector.

The government is also planning to create infrastructure for the ITES sector in various parts of the country. The govt is trying not to limit the growth of ITeS only to big cities. Bodies like Confederation of Indian Industry (CII), Federation of Indian Chambers of Commerce (FICCI), Associated Chambers of Commerce and Industry of India are taking initiatives along with universities to include ITeS in the curriculum.

1. Andhra Pradesh Policy on BPO/ITeS
2. Karnataka Govt BPO Policy - source BangaloreIT.com
3. Tamil Nadu Govt ITeS Policy 2005
4. West Bengal ITeS Policy (Official site is down)

Also see setup guidelines from DoT

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