A list of BPO and Call center events across the world. While this site has been focussing on BPO and call center activity in India, we believe worldwide events are of interest to call centers in India.

February 2012

Strategic IT Outsourcing
Date: 6-9, Feb 2012
Venue: IIM, Ahmedabad

The main objective of this programme is the need to understand how IT outsourcing can be managed strategically referring to the appropriate and agile frameworks and guidelines for the strategic management of IT outsourcing in these firms such that they can be easily understood and adopted by the respective firms leading to successful execution of the aforesaid initiatives. The main objective of this programme will be to focus on these issues.

Managers and decision-makers both from non-IT organizations as well as from IT services firms would find this programme quite useful. It is also intended for enabling practitioners, managers and decision-makers from non-IT services firms to appreciate the strategic issues of IT outsourcing and to help them in understanding IT outsourcing initiatives successfully for their organizations. The programme may also be of interest to managers from IT services firms to enable their understanding of successful management of IT outsourcing and making it a win-win situation.

We look forward to receiving nominations from your organization. You might like to avail the fee benefits of multiple nominations and early payments. The last date for receiving filled-in nominations is January 23, 2012.

For further information, programme brochure, and nomination form, kindly send email to mdp@iimahd.ernet.in or phone (079) 6632 4072-74.

'Nagpur Calling..." A one-day conference on IT & ITeS
Date: 24th Feb 2012
Venue: Nagpur
It is with great pleasure that Vidarbha Economic Development (VED) Council now announces its third conference- 'Nagpur Calling..." a one-day conference on IT & ITeS on 24th Feb 2012, in association with National Association of Software Companies (NASSCOM), jointly supported by Maharashtra Airport Development Company (MADC) & Vidarbha Association of Software Exporters (VASE).

March 2012

BPO India Forum 2012
Date & Venue: March 14th - The Westin, Gurgaon
March 16th - Taj Vivanta, Whitefield, Bangalore
The Indian BPO industry achieved a significant milestone in 2011 – it earned more than USD 15 billion in revenue and now directly employs more than a million young people. It is also an established fact that the potential is 10X more and many of the leading Fortune 500 companies have only begun their offshoring journey.