BPOIndia Org
BPO India Forum 2011 16th March 2011, Delhi – Crown Plaza, Gurgaon. 18th March 2011, Mumbai – The Westin Mumbai Garden City We at Network 18 are once again launching the much awaited forum for the BPO Industry – the BPO India Forum 2011, scheduled for 16th and 18th March 2011 in New Delhi & [...]
BPO companies are increasingly moving to tier II and tier III cities to tap the potential of rural market. Though 90% of the BPO work in India happens in top 6 metro cities, BPO companies are expanding to rural areas so as to economise their cost of operations. According to a survey done by NASSCOM [...]
Indian and Philippines have become the two major outsourcing destinations of the world and closely behind are the countries like Malaysia and China. The total outsourcing revenue of India stood at USD 59 billion in 2011 which is 51% of the Global BPO industry. These facts were revealed by Tholons Research a research firm having [...]
Outsourcing as a function started in the early years as a cost reduction medium. Nowadays more and more services are being outsourced to offshore locations. The services that are outsourced includes, medical billing outsourcing, financial and accounting services, human resource outsourcing etc. HRO or Human Resource Outsourcing earlier was done as a cost reduction step [...]