These are all non-captive call/contact centers, i.e. they cater to third party companies. For a list of captive call/contact centers, see this.

All customer names have been obtained from print media, the internet (not from rumor mills). No BPO company has provided the names of their clients.

Note: Click here to search companies database.

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Company Name Specialization Location Funding # of Emp Clients Web Reseaarch Services Inbound / Outbound voice, B2B Lead Generation, Contact Center / Customer Care, Customer Acquisition, Lead Generation, Competitor Analysis Pune, Nagpur Self 12 US and UK based. Webahn Internet Solutions Pvt. Ltd. Medical Transcriptions Trivandrum subsidiary of Webahn Inc., USA 45 US Hospitals, Clinics Webden Form Processing, Data Conversion, e-publishing, Litigation Chennai Self 50 On Request Webshastra Pvt Ltd Email Support, Customer Acquisition, Lead Generation, Customer Interaction Management, Marketing Program Support Bangalore Self 25 ICICI Bank, Citibank, Abbey, QXL Ricardo, Mutualnet, Wipro Westfort Tech Q Solutions Form Processing, Data Conversion, Data Digitization, OCR Services, e-publishing, CAD/GIS Trivandrum self funded 100 U.K ,U S,European based clients whizzgmax media & IT Solutions Pvt. Ltd. Animation lucknow Self 34 aith, hbti, rpo lucknow Wings Customer Care Pvt Ltd HR, Contact Center / Customer Care New Delhi, Jaipur, Mumbai, Ranchi, Raipur Privately Funded 27 GECIS,eFunds,eXL, vCustomer, Bharti,Travelpack,Career Launcher Wipro Accounting, CRM, Transaction Processing Delhi, Kolkata, Mumbai A fully-owned subsidiary of Wipro. Wipro increased its stake to 90% in July 2002, to 92% in Sept 2002 (bought stake from ChrysCapital), to 100% in Jan 2003 (bought 8% from HDFC) 14,400 Delta Airlines [$10m contract won in end of 2002], Netscape/AOL Wizie.COM Data Processing / Management, Contact Center / Customer Care, Airfare Filling & Pricing Support Guragon, Michigan (USA) Self 100 Consolidators in USA/Canada, Airlines, Travel Agencies WizServe Accounting, Inbound / Outbound voice, Knowledge Management Chandigarh - 55 Global 1000 Companies WNS Global Services Pvt. Ltd. Accounting & Finance, Knowledge Management, Telecom Sector, Health Care, Travel, Transportation, Benefit Administration Services (PF/ESIC), Airline, Customer Interaction Management, Marketing Program Support Mumbai, Pune, Gurgaon & Ipswich (UK) British Airways and Warburg Pincus (majority stake holder) 9000 British Airways, Royal&Sun Alliance, WPP Group, Federal Express, SITA  Word Processing India Data Processing / Management, Business Transcription Services, Document Management Ahmedabad, Cochin Self Funding 100 USA, UK, Canada, Australia WOX Systems Data Capture & Processing, Business Transcription Services, Data Conversion, OCR Services, XML Tagging, e-publishing Coimbatore Own Funding 50 Indian and International Clients

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Also see

• Add your company on this page
• Venture Capitalists, M&A Specialists
• Captive call centres
• Recruiting Companies
• Training Institutes & Voice Trainers