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| Orange County, Kabini |
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These are all non-captive call/contact centers, i.e. they cater to third party companies.
For a list of captive call/contact centers, see this.
All customer names have been obtained from print media, the internet (not from rumor mills). No BPO company has
provided the names of their clients.
Note: Click here to search companies database.
Company Name
(Specialization) | Location | Funding | # of
Emp | Clients |
|---|
i Consultancy Services
(Inbound / Outbound voice, B2B Lead Generation, Contact Center / Customer Care, Credit Card Processing, Inbound Call Center) |
Kolkata |
Self |
30 |
Banking Sector |
 i vesta technologies
(Data Conversion, Data Entry, Data Digitization, XML Tagging, e-publishing, Document Imaging) |
VELLORE |
self funding |
120 |
Ael Data, Lapiz digital services |
i-Data NTTF Integrated Services (Pvt.) Ltd
(Claims Processing, Data Capture & Processing, Data Digitization, Accounts Receivable / Payable / Reconciliation, Healthcare Claims Processing, Medical Billing) |
Bangalore |
Self |
350 |
Global Fortune 500 Corporations, Medium sized US & UK Companies |
i-serve Systems Pvt Ltd
(Accounting, Technical Support / IT Helpdesk, Tele-Marketing, Inbound / Outbound voice, Contact Center / Customer Care, Airfare Filling & Pricing Support) |
Gandhinagar, Gujarat |
Private |
125 |
|
i-SmartCAD Solutions Pvt Ltd
(Engineering Services, CAD/GIS) |
Bangalore |
self funding |
14 |
Deisgn and Manufacturing firms from USA,Denmark,India |
i-Spectra Solutions
(Claims Processing, Data Conversion, Data Entry, Litigation, Medical Coding Services, Medical Billing) |
Chennai |
Self-Funded |
20 |
US Based Clients |
I-Tech Infonet(P) Ltd.
(HR, Payroll, Resume Management Services, Statutory Compliance, Recruitment Services) |
Rajkot |
Self |
60 |
HDFC SLIC,Bharti-Axa life,Marwadi Insurance,Infinity Infoway,Silicon software,Eagle infocom,Club Mahindra,Mahindra Insurance brokers Ltd.,ICFAI,ICA,Rolex Rings |
I-TEK Services
(Form Processing, Data Capture & Processing, Document Management, Data Conversion, Data Entry, OCR Services) |
Chennai, Trichy |
SELF |
20 |
Confidential |
i2c World
(Contact Center / Customer Care) |
Mumbai |
Private |
300 |
Telecom, Utilities, BFSI, Healthcare |
i2iEnterprise Ltd.
(HR, Inbound / Outbound voice, Payroll) |
Mumbai, Delhi, Chennai, Bangalore, Kolkatta, Chandigarh, Hyderabad, Ludhiana, Amritsar, Kanpur, Jaipur, Varanasi, Patna, Bhopal, Indore, Baroda, Surat, Rajkot, Pune, Nagpur, Vizag, Coimbatore, Madurai, Cochin & Trivandrum |
Private |
1800 |
Large Indian / US based companies |
iBAS Consulting
(Accounting & Finance, Accounts Receivable / Payable / Reconciliation, Payroll, Tax Forms, Revenue Cycle Management Services) |
Bangalore |
Self funded |
22 |
Hyperion Solutions, Vantrix Corporation, NASSCOM, Namrata G, Zuari Seeds |
IBH Publishing Services
(Content Management, Data Capture & Processing, e-publishing, Finance, Fulfillment Services, Document Imaging) |
Mumbai, New Jersey, New York, Toronto |
Private |
480 |
Major Publishers & Content Aggregators in US & UK, Financial Printers in US, Canada & Israel |
IBN Technologies Ltd
(Data Processing / Management, Inbound / Outbound voice, Contact Center / Customer Care, Finance, Lead Generation, Chat and Email Support) |
Pune |
Self |
40 |
UK Hedge Fund Management Companies, Financial Investment in UK Market,Telecom, Airline Industry,IT Disaster Recovery Service ,IT - Hardware, Garment Industry of US and UK Industry Verticals |
IBT India Ltd.
(Data Processing / Management, Data Conversion, Data Entry, Data Digitization, e-publishing, Data Mining) |
Kochi |
|
1500 |
UK, USA based companies. |
IBus Consulting
(CRM, Chat and Email Support, Process Outsourcing) |
Trivandrum |
Self |
10 |
Will be provided on request. |
iCall India Ltd.
(Tele-Marketing, Accounting & Finance, Contact Center / Customer Care, Knowledge Management, Corporate Secretarial Services, Loan/Mortgage Processing) |
Ahmedabad |
Self |
475 |
US & UK Telecom & Wireless Industry, Mortgage, Plastics & Polymer Industry |
ICallBiz
(Tele-Marketing, Inbound / Outbound voice, Contact Center / Customer Care, Loan/Mortgage Processing, Chat and Email Support, Data Services) |
Ahmedabad |
SELF |
80 |
Clients from US, UK, Canada, Australia etc |
iConnext Corporation
(Tele-Marketing, Inbound / Outbound voice, Contact Center / Customer Care, Transportation & Hospitality Industry, Airline, Chat and Email Support) |
SURAT |
Self.. |
65 |
We will be operational by end of october 2007. |
ICONS
(Medical Transcriptions, OCR Services, Health Care, Legal Outsourcing, Legal Research) |
Mumbai |
- |
50 |
Many Cata conversion companies, Data transcribers, KPOs...etc |
iEnergizer, Inc
(HR, Accounting & Finance, Inbound / Outbound voice, Credit Card Processing, Banking, Collection Services, Payroll) |
Noida |
Self |
750 |
6 Fortune 500 companies, Chain of MNC Retail Banks, world leaders in Hardware |
iFactor Multimedia Technologies Pvt. Ltd
(eLearning, Animation, e-publishing) |
Bangalore |
self |
25 |
|
iGate
(Technical Support / IT Helpdesk, Contact Center / Customer Care) |
Bangalore |
Listed Company: NASDAQ |
|
GreenPoint Mortgage & ING Vysya |
IMAA
(Offshore Advertising Design) |
Bangalore |
A division of MAA Group |
|
|
IMAX Solutions
(Data Processing / Management, Data Capture & Processing, Data Conversion, Data Entry, e-publishing, Document Imaging) |
Chennai |
Self |
120 |
US,UK,Europe |
Immaculate Intractions India Limited
(Technical Support / IT Helpdesk, Document Management, Inbound / Outbound voice, Surveys, Collection Services, Chat and Email Support) |
Bangalore |
Self Funded |
400 |
Confidential |
Imperium Technolgoies
(Tele-Marketing, Inbound Sales, Inbound / Outbound voice, Inbound Call Center, Lead Generation, Process Outsourcing) |
Bangalore |
Self |
40 |
USA, UK, AUS, |
InBPO Limited
(Claims Processing, Inbound / Outbound voice, Accounts Receivable / Payable / Reconciliation, Chat and Email Support, Medical Billing) |
Pune |
Private Equity Funding |
85 |
Global Fortune 500 Corporations, Medium sized US & UK Companies |
Indecomm Global Services
(Accounting & Finance, Document Management, Banking, Health Insurance, Loan/Mortgage Processing) |
Bangalore, New Jersey |
Acer Technology Ventures, West Bridge Capital Partners |
150 |
|
India-Designs Web Service
(Form Processing, Data Capture & Processing, Data Entry, Data Digitization, Data Mining, Data Services) |
Delhi |
Private, Own Fund |
21 |
Local, US, UK and EU based clients |
Indian Call Centers
(Inbound / Outbound voice, B2B Lead Generation, Collection Services, Finance, Lead Generation, Loan/Mortgage Processing) |
New Delhi |
Self |
500 |
US CLIENTS,UK CLIENTS,AUSTRALIA CLIENTS, SINGAPORE CLIENTS, MALAYSIA CLIENTS,HONG KONG & PHILIPPINES CLIENT. |
indoserve
(Data Processing / Management, Tele-Marketing, Accounting & Finance, Accounts Receivable / Payable / Reconciliation, Inbound Call Center) |
Noida |
Self funding backed by JV from Taiwan |
100 |
TELUS AUSTRALIA, FIZZ UK, 3G UK |
Indyasoft
(Claims Processing, Medical Transcriptions, Medical Coding Services, Medical Billing) |
Delhi,Gurgaon |
Privately funded |
200 |
Major U.S. based medical billing companies. |
INFICOM
(Form Processing, Data Processing / Management, Data Capture & Processing, Data Conversion, Data Entry) |
MYSORE |
thro nationalized banks |
100 |
ICICI, COMPUSYS |
Infinity Ventures (I) Pvt Ltd
(Technical Support / IT Helpdesk, Remote Network Monitoring, Corporate Secretarial Services, Chat and Email Support, Advanced Tech Support, Technical Writing) |
Noida |
Private Ltd company |
10 |
US, Saudi Arabia Clients |
Inforika Technology Solutions
(HR, Recruitment Services) |
Hyderabad, Lombard, IL |
Self |
25 |
Satyam BPO, Wipro BPO, Apollo Health Street, Sierra Atlantic, Aztech Soft, Knight Frank, Kotak Mahindra. |
Infoscript Services Pvt. Ltd.
(Medical Transcriptions) |
Bangalore |
Self funding |
100 |
US MTSOs |
InfoSearch BPO Services Pvt. Ltd.
(Inbound / Outbound voice) |
Chennai (2) |
InfoSearch Solutions Pvt. Ltd. |
100 |
UK outbound - Telecom, USA - Outbound - Services, BPO - Italian Holiday rental company, Outbound - UK - Utility services |
Infosys BPO
(Insurance Claims Processing, Email Support, CRM, Accounting & Finance, Banking, Health Care) |
Bangalore,Jaipur, Pune, Czech Republic |
Citigroup Investments[$20m in 2002], Subsdiary of Infosys |
5,293 |
GreenPoint Mortgage [$30m for 5 years starting 2002], Cisco, British Telecom, Fidelity Capital |
Infosys Media BPO & Outsourcing Services
(Offshore Advertising Design) |
Bangalore |
NASDAQ-listed(NASDAQ: INFY) |
94379 |
Fortune 500 and Global 2000 companies |
Infotronics Pvt. Ltd
(Tele-Marketing, Data Capture & Processing, Inbound / Outbound voice, B2B Lead Generation, Contact Center / Customer Care, Surveys) |
Chennai |
Self |
200 |
UK, US & Australia |
Infovision Software Private Limited
(Medical Transcriptions, Medical Coding Services, Medical Billing) |
Kolkata and Mumbai |
Private Limited Company |
600 |
We are in this healthcare BPO service for last 12 years and serving mostly US and IK clients satisfactorily. |
innovaQ Technologies
(Technical Support / IT Helpdesk, Chat Support, HR, Inbound / Outbound voice, Presales) |
Chennai, UK, US |
Self |
15 |
KalaDVD
TamilBusiness Magazine
Canada Life Insurance |
iNOUS Global Solutions
(Accounting & Finance, Data Conversion, Data Entry, Data Digitization, Document Imaging, Health Insurance) |
Puducherry |
- |
- |
- |
Inspiration Global Services
(Form Processing, Contact Center / Customer Care, Data Entry) |
Chennai |
Self |
30 |
US & UK |
Insuranceisland
(Data Processing / Management, Document Management, Insurance, Data Mining, Insurance Administration, Helpdesk Services) |
Washington, Chennai, Cleveland |
$5,000,000 |
500 |
Allstate Insurance, Nationwide Insurance, Titan Insurance, Victoria Insurance, Progressive Insurance, Farm Bureau Insurance, American Family insurance |
Intec Infocom Pvt. Ltd
(CAD/GIS) |
Gurgoan |
Private Organisation |
90 |
Canada, US, Europe |
Integra Global Solutions
(Claims Processing, Accounting & Finance) |
Pittsbugh, London, Coimbatore |
Private |
125 |
Small and medium businesses and a few Fortune 500 |
Integrated Language Solutions
(Foreign Language Translations) |
New Delhi |
Self Funding |
40 |
Fortune 500 companied |
Integrated Software Solutions Pvt. Ltd.
(Email Support, Insurance, Finance, Telecom Sector, Health Care, Automotive) |
Hyderabad |
Self funded |
200 |
US based companies |
Integreon
(Content Management, eLearning, Document Management, Knowledge Management, Business Research For Banking Industry, Legal Outsourcing) |
London, Los Angeles, Mumbai, New York |
Private |
1000 |
Global banks, law firms, consulting firms, and graphics, publishing and media companies. |
Intelenet Global Services Ltd
(Technical Support / IT Helpdesk, Accounting & Finance, Contact Center / Customer Care, Transaction Processing, Insurance, Banking, Airline) |
Mumbai, Chennai, Bangalore, Kolkata, Pune, New Delhi, Gurgaon, Manila, Mauritius, US, Central America, UK, Panama, Guatemala |
Blackstone |
23,500 |
US & UK banks, UK Healthcare Company, US Telecom Company, UK Retail Stores, US & UK Insurance company, Credit t Bureau, UK Railway Company |
Intellisight India Pvt Ltd
(Billing, Health Care, Health Insurance, Healthcare Claims Processing) |
Hyderabad |
Promoters |
50 |
US Healthcare Capitive Business |
Inter World Contact Center
(Inbound / Outbound voice, Contact Center / Customer Care, Lead Generation) |
Bangalore |
Self |
250 |
Sunset Mortgages Inc;Vserve;Stylus |
Interactive Web Connects
(Knowledge Management, General Administration, Chat and Email Support, Data Services, Content Outsourcing Services) |
Delhi |
UK, USA and Canada based. |
15 |
Private |
Interactive Web HelpDesk
(Technical Support / IT Helpdesk, Email Support, Chat Support, Data Entry, Helpdesk Services, Chat and Email Support) |
Delhi |
UK / USA Based Clients. |
20 |
UK / USA Based Clients. |
Interactive Web Resources
(Content Management, Chat Support, Data Entry, Admin, Chat and Email Support, Content Outsourcing Services) |
Delhi |
Self |
20 |
Australia, USA, UK and Canada based. |
Interactive Web Visions
(Email Support, Market Research, Contact Center / Customer Care, Helpdesk Services, Chat and Email Support, Data Services) |
Delhi |
UK, USA & Australia. |
15 |
Ready to provide references if required. |
Intercorridor Systems Ltd.
(Technical Support / IT Helpdesk, Inbound Call Center, Advanced Tech Support, Technical Writing) |
Mumbai |
Self |
55 |
Leading company in US from Technology segment catering to SOHO, SME's & Enterprise requirements. |
InterWorld Contact Center
(Inbound / Outbound voice) |
Bangalore |
A division of Veetech Infoline Pvt. Ltd |
|
|
inTouch Analytics Pvt Ltd
(CRM, Customer Acquisition, Data Mining, Customer Profiling, Market Analytics) |
Bangalore |
|
30 |
Leading names in the Retail and CPG sectors in India |
InTouch Solutions
(Tele-Marketing, Inbound / Outbound voice, Tax Forms, Customer Interaction Management, Legal Outsourcing, Logistics Tracking) |
New Delhi |
Self Funded |
800 |
Hutchison Essar (Subsidiary of Hutchison Whampoa), Voltas (Subsidiary of TATA), Synergy UK |
Invensis Technologies Pvt Ltd
(Business Transcription Services, Document Management, Contact Center / Customer Care, Health Care, Litigation, Invoice Processing) |
Bangalore |
Self |
350 |
R&L Carriers, Trendwest, Philips, 3E, QBase, Affliated, FTS, Structured Risk |
Inventurus Knowledge Services
(Billing, Health Care, Revenue Cycle Management Services) |
Hyderabad |
Private Investors |
250 |
Prominenet Providers in US |
Invitra Technologies
(Content Management, Data Processing / Management, eCRM Solutions, Animation) |
Pune |
Self |
15 |
Mooljee, Peter, Jim, Dharti, Hank, Khoa, Benson, Duncan, Julia, Kerry |
iORB Information Technologies Pvt Ltd.
(Data Processing / Management, Data Capture & Processing, Data Conversion, Data Entry, Data Mining, Data Services) |
Mysore |
30L |
20 |
MUDA, Kripalaya, Sinchana |
iPLUS Knowledge Solutions Private Limited
(Content Management, Data Capture & Processing, Data Conversion, Data Digitization, XML Tagging, e-publishing) |
Chennai |
Self |
75 |
USA, UK, Australia, Sigapore, Malaysia, South Africa, Canada and Europe |
iPrompt Infotech
(Data Processing / Management, Tele-Marketing, Medical Transcriptions, e-publishing, Inside Sales, Medical Billing) |
Chennai |
Self Funded |
8 |
USA & UK Based Clients |
iResearch Services Pvt. Ltd.
(Content Management, Data Capture & Processing, Market Research, Business Research For Banking Industry, Competitor Analysis, Legal Research) |
Pune |
Privately, Offshot of a $ 200 mn business alliance. |
20 |
Global Consultants, Start-up’s and SME’s, Researchers, Analytical units, Private and Pblic sector. |
Iridium BPO Division (Geosoft Technologies Trivandrum Limited)
(Medical Transcriptions, Medical Coding Services) |
Trivandrum |
OWN Funding |
600 |
USA and UK based clients, names confidential |
ISGN
(Process Solutions, Fulfillment Services, Residential & Commercial Loan Servicing, Offshore Advisory Services, Process Outsourcing, Process Consulting) |
Chennai |
KK Birla, NEA, NEA IUV |
550 |
Top Players |
ISN Data Processing Pvt. Ltd.
(Form Processing, Data Processing / Management, Data Capture & Processing, Data Conversion, Data Entry, OCR Services, Remittance & Payment Processing, Check Processing) |
Pune |
Dalamal Group |
100 |
US and European Markets |
Isolated Networks
(Network and Security Management, Remote Network Monitoring) |
Erode |
Start up, to obtain funding. |
5 |
Whitefield Cottons P Limited |
IssSupport
(Lead Generation) |
Ajmer |
5 million dollars |
45 |
Obbie Brown |
IT Global Solutions Inc
(Network and Security Management, Remote Network Monitoring, Advanced Tech Support) |
New Delhi |
Private |
10 |
US Based WiFi Service Providers |
iTech Workshop
(Form Processing, Claims Processing, Insurance Claims Processing, Health Care, Healthcare Claims Processing, Medical Billing) |
Bangalore |
- |
15 |
U.S. based Billing Service Bureaus, Healthcare Solution Providers, Clearinghouses, Hospitals & Clinics and Indian Healthcare BPOs |
ITPRO
(Data Processing / Management, Data Capture & Processing, Data Conversion, Data Entry, e-publishing, Data Mining) |
Coimbatore |
Proprietorship |
20 |
Local, USA and UK |
iWeb Scraping Services
(Data Capture & Processing, Process Solutions, Data Entry, Data Mining, Process Outsourcing, Data Services) |
Pune |
2009 |
15 |
John Rocker, Bob White |
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Also see
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