These are all non-captive call/contact centers, i.e. they cater to third party companies. For a list of captive call/contact centers, see this.
All customer names have been obtained from print media, the internet (not from rumor mills). No BPO company has provided the names of their clients.
Note: Click here to search companies database.
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | OTHERS
| Company Name (Specialization) |
Location | Funding | # of Emp |
Clients |
|---|---|---|---|---|
| C-Quel Mangement Services Pvt. Ltd. (HR, Accounting & Finance, Payroll, Benefit Administration Services (PF/ESIC)) |
KOLKATA | DIRECTORS | 40 | Fortune 200 Companies * Oil Majors * Power Generation Companies * Cement Companies * Engineering Goods Companies * Industrial Units * Consulting Companies * Educational Institutions * Home Finance Companies |
| CA Infotech (Medical Transcriptions, Market Research, Data Entry, Data Digitization, OCR Services, Data Mining) |
Madurai | Self | 100 | Ben Hirsh Realtors (Georgia), Pageviews (Arizona) TWC Design Studio (Singapore) Nice Hostels (UK) |
| CAD Outsourcing Services (CAD/GIS) |
Ahmedabad | Self Funding | 87 | Tajjana Gafelo, Greg Wible, Adriane Balliet, Mick McDermott, Andre Keil, |
| CAD Resolution (Data Capture & Processing, Data Conversion, Data Entry, Data Digitization, OCR Services, CAD/GIS) |
Pune | CAD Resolution is a well-established BPO, KPO and all Outsourcing service provider in India since year 2000, a leading provider of CAD (Computer Aided Design) Engineering, 3D (Three Dimensional), Multimedia and Web development with significant experience in field. | 104 | NA |
| Caliber Point Business Solutions Ltd (Form Processing, Claims Processing, Document Management, Knowledge Management, Accounts Receivable / Payable / Reconciliation) |
Mumbai | - | 1000 | A leading Healthcare Insurance Company in the US, global integrated HR Services Provider in Europe,One of the largest global FMCG Companies in the world, global NGO, Healthcare Product Company in the US |
| Calibrated Healthcare Systems (OCR Services, Medical Coding Services, Health Insurance, Healthcare Claims Processing, Healthcare Payer, Medical Billing) |
New Delhi | Self funded | 250 | MSOs, IPAs, Hospital Groups |
| Call Center India (B2B Lead Generation, Contact Center / Customer Care, Order Processing, Chat and Email Support) |
701 Fifth Avenue Suite 4200,Seattle, WA 98104 , Contact us: 206.441.7760 | - | 1000 | - |
| Call Centers India, Inc. (Contact Center / Customer Care) |
Seattle, WA | Self | 500 | Vcarecallcenter |
| Call Concepts (Technical Support / IT Helpdesk, HR, Inbound / Outbound voice, Contact Center / Customer Care) |
Kolkata, Ranchi, Patna, Asansol, Kharagpur, New Delhi | Self-Funded | 55 | Wipro,IBM-Daksh, Sutherland, AOL,WNS |
| Call Connect India Ltd. (Tele-Marketing, B2B Lead Generation, Contact Center / Customer Care, Customer Acquisition, Collection Services, Chat and Email Support) |
New Dellhi | Self. | 500 | Debt Management Coes, Wireless, Mortgage, Techsupport, Market Research. |
| CALTEC (Tele-Marketing, Inbound / Outbound voice, Customer Acquisition, Payroll, Upselling and Cross-selling, Billing Collections) |
MUMBAI | SELF FUNDED | 700 | ACCROSS INDUSTRY VERTICALS |
| Cambridge (Insurance Claims Processing, Accounting & Finance, Inbound / Outbound voice, Transaction Processing, Loan/Mortgage Processing, Process Consulting) |
Bangalore, London, Melbourne, US Cities | Part of Scandent Group and Xchanging PLC | 4500 | |
| Cambridge Systems (India) Pvt. Ltd (Medical Transcriptions, Recruitment Services, Process Outsourcing) |
Visakhapatnam | Private Limitied Company | 110 | USA |
| Cameo Corporate Services Ltd, (Medical Transcriptions) |
Chennai | SELF | 120 | US CLients |
| canara solutions (Medical Transcriptions) |
Sirsi(North Kanara) | 10 lakhs | 30 | TSS |
| Candid IT Solutions Private Limited (Inbound / Outbound voice, Contact Center / Customer Care, Data Entry, OCR Services, Payroll, Healthcare Claims Processing) |
Tirunelveli | Own Funding | 75 | Domestic, USA, UK |
| Candor Business Solutions Pvt. Ltd. (HR, Accounting & Finance, Payroll, Statutory Compliance, Benefit Administration Services (PF/ESIC), Gratuity and Super Annuation) |
Bangalore | Self | 15 | Sanyo, Powercell, BPL, Telelogic etc. |
| CAP Digisoft Solutions Pvt Ltd (Accounting & Finance, Medical Transcriptions, Litigation, Legal Outsourcing) |
Coimbatore | Own | 80 | USA and CANADA |
Caperion BPO(Tele-Marketing, Inbound / Outbound voice, B2B Lead Generation, Contact Center / Customer Care, Lead Generation, Customer Interaction Management) |
Chennai | Self | 12 | AAUK |
| Carisma Solutions (Accounting, Accounting & Finance, Accounts Receivable / Payable / Reconciliation, Tax Forms, Gratuity and Super Annuation) |
Chennai | Self funded | 20 | Australian Accounting Firms, Chartered Accountants, Certified Public Accountants, Registered Tax Practitioners |
| Catalog Processing (Accounting, Data Processing / Management, Data Capture & Processing, CRM, Data Entry, Data Mining) |
Delhi | private | 50 | confidential |
| CBay Systems (Medical Transcriptions, Document Management, Health Care) |
Mumbai, Bangalore | - | ||
| CDC Global Services (Data Processing / Management, Inbound / Outbound voice, Data Entry, Inbound Call Center, Lead Generation, Process Outsourcing) |
Mumbai | Self | 60 | UK,US & AUS |
| CDC GS (Accounts Receivable / Payable / Reconciliation, Collection Services, Health Care) |
Mymbai, Pune | Listed with NASDAQ, NYSE & CHINA stock markets. | 2000 | Sanofi-Aventis Pfizer Inc. 3M Health Information Systems Deloitte Consulting Emerson Power Henry Schein Cegedim-Dendrite Tempur-Pedic Intelligrated Aetna Manufacturer or Communications Equipment Opera Solutions YSI Sterling Chemicals Insight Results Emerson Power Transmission 3i Infotech American Humane |
| Ceequence Technologies (Tele-Marketing, Inbound / Outbound voice, B2B Lead Generation, Contact Center / Customer Care, Transaction Processing) |
Chennai | 1 million | 175 | Fortune 500 Insurance company in the UK Telecom service provider in UK Mortgage intermediary |
| Celestials-Inc (Inbound / Outbound voice) |
New Delhi | The Funding is self-generated at present. | 10-25 | Sprint Wireless, US Long-distance, UK Survey |
| Cessna Technologies Pvt. Ltd., (Automotive, Process Outsourcing, Engineering Services, CAD/GIS) |
Bangalore | Self/Bank | 40 | Leonardo Engineering Pvt. Ltd., Heidelberg Prominent Fluid Controls Pvt. Ltd., Hind High Vacuum Company Pvt. Ltd., PROMAC Engineering Industries Ltd., Elechem Technik Pvt. Ltd., Rane(Madras) Ltd. |
| Chakkilam Infotech Limited (CRM, Medical Transcriptions, e-publishing, Health Insurance, Navigation charting, CAD/GIS) |
Hyderabad | Listed company | 320 | Indian and US companies |
| Charon Tec Pvt Ltd (Data Conversion, Data Digitization, OCR Services, XML Tagging, e-publishing, Document Imaging) |
Chennai | Self funded | 300 | Elsevier |
| Cheers Interactive India Pvt. Ltd. (Data Capture & Processing, Market Research, Knowledge Management, Data Mining, Data Validation Services, Competitor Analysis, Legal Outsourcing, Data Services, Legal Research) |
Navi Mumbai | Privately Funded | 200 | UK based Business Information company ( a part of FTSE 250 media group), UK based global leader in commercial shipping industry information ( a part of FTSE 250 media group), UK based leading Investor Relations & Research Firm, A world leader in news, analysis, forecasts and data on global emerging markets, UK based Knowledge Management Company, UK based Publishing House ( a DPA member), Europe’s leading publisher of international Engineering magazines and a major player in career and scientific sectors (a PPA member), US based premier provider of software solutions to the internal operations of investment managers, A leading UK Patent Attorney firm and more. |
| ChennaiBeats (Form Processing, Claims Processing, Data Entry, Data Digitization, Data Services, Medical Billing) |
Chennai | Self | 30 | U.S Govt. of India |
| choice solutions ltd (Technical Support / IT Helpdesk, Document Management, Contact Center / Customer Care) |
New Delhi | self | 250 | Sapient, Accenture, Axalato, BSES, BPL Group, GE Capital, Earnest & Young, Jubilant Organosys, HCL Comnet, Price Waterhouse Coopers |
| Cignus Web Services India (Data Capture & Processing, Data Entry, OCR Services, XML Tagging, Data Mining, Chat and Email Support) |
New Delhi | 100% own funded. | 16 | We have clients from USA, UK, Canada, AUS, Germany, France, Europe and Middle East. |
| Cipher Dynamics IT Services (Accounting, Accounting & Finance, Billing, Accounts Receivable / Payable / Reconciliation, Benefit Administration Services (PF/ESIC), Billing Collections) |
Delhi | Self | 100-200 | Source, EOS, |
| CitiusTech (Content Management, Technical Support / IT Helpdesk, Billing) |
Mumbai | Self | ||
| Clareo Recruitment Solutions (People Solutions, Employer Services, Payroll, Recruitment Services, Process Outsourcing) |
Ahmedabad | Self | 15 | USA, UK, Australia, Germany, France, Italy, Europe |
| Cleave Global e-Services Ltd. (Market Research, Contact Center / Customer Care, Data Entry, Collection Services, Helpdesk Services) |
Noida | Self | 200 | Confidential |
| Client Outsource (Technical Support / IT Helpdesk, Email Support, Market Research, Order Processing, Accounts Receivable / Payable / Reconciliation) |
Chennai, Austin, USA and Zurich (Switzerland) | - | US and European based companies | |
| Clove Technologies Pvt. Ltd (Data Conversion, Data Digitization, Engineering Services, CAD/GIS) |
Hyderabad | Local | 60-70 | are from USA, UK, Singapore, Oman and UAE |
| Clutch Group (Litigation, Legal Outsourcing, Legal Research) |
Bangalore,Chicago, Cleveland, New York, Washington DC | Self | 100 | |
| CMC Limited (Document Management, eCRM Solutions, Knowledge Management, Network and Security Management, Helpdesk Services) |
Mumbai | Public Limited Company | 4000 | GTL, TCS, Sytel India |
| Codec Communications Pvt. Ltd. (Accounting, HR, Inbound / Outbound voice, Data Entry, Medical Billing) |
Pune | Hands On Ventures | 160 | BAY Area Credit Services, Hands On Ventures Group of Companies |
| Cogent E Services Private Limited (Data Processing / Management, Data Capture & Processing, Inbound / Outbound voice, Data Conversion, Data Entry, Inbound Call Center) |
Noida | n/a | 200 | Harbor Payments Oracle Global Intelligent Global Resourcing Idea Cellular Limited |
| Cognizant Technology Solutions (HR, Inbound / Outbound voice, Accounts Receivable / Payable / Reconciliation, Healthcare Claims Processing, Process Outsourcing) |
New Jersey, Chennai, Bangalore, Pune | Own | 50000 | BB&T, Fisher and Coleparmer Scientific, Jewson, AFRS, John Deere, PSV and still counting.. |
| Colwell and Salmon Communications Inc (Contact Center / Customer Care) |
Albany, New York, Noida | 350 | IBM, Sage Software, Car-Phone Warehouse | |
| Combine Resources (Inbound Sales, Email Support, CRM, HR, Accounting & Finance, Contact Center / Customer Care) |
New Delhi | Self-Funding | 70 | Moftware LLC (U.S.A) |
| Compcare (Data Processing / Management, Data Capture & Processing, Data Conversion, Data Entry, Data Digitization, Document Imaging) |
Delhi | Self | 25-50 | US Insurance Companies, Law Companies, US Publishers |
| COMPITSS INC., (Accounting, Data Processing / Management, Document Management, Billing, e-publishing, Pre Press) |
Newbury Park, USA, Chennai and Coimbatore Tamilnadu India, | Private | 5 | cedric homes |
| Computech Enterprise Solutions Pvt. Ltd. (CES) (Tele-Marketing, HR, Accounts Receivable / Payable / Reconciliation, Payroll, Health Care, Helpdesk Services, Retail Customer Support) |
Hyderabad | Own | 240 | Computech Corporation, IBS, Careorigin |
| Compuware Corporation (Inbound / Outbound voice, Network and Security Management, Management reporting, SLA Monitoring, Application Performance Monitoring) |
Bangalore | Traded on NASDAQ as CPWR | 7500 | 23000 plus customers worldwide, 95% of the Fortune 100 are Compuware customers Significant industry penetration in the Fortune 500 26 of 26 financial and securities firms 15 of 22 health care companies 33 of 42 insurance companies 11 of 17 telecommunications companies In the automotive industry, all of the top 20 OEMs and suppliers are Compuware customers |
| Confluence Offshore (XML Tagging) |
Pune | Market | 50 | Idea, Airtel ,Impel |
| Congruent Solutions (eLearning, Finance, Retirement Planning) |
Chennai | 100 | ||
| Consultants'R'Us (Business Feasibility, Accounting & Finance, Credit Card Processing, Accounts Receivable / Payable / Reconciliation, Check Processing) |
Cochin | Self | 25 | US CPA firm in Washington |
| Consystent info tech (Data Entry) |
Bangalore | Not applicable | 25 | Confidential |
| Contech BPO Services Pvt. Ltd. (Accounting & Finance, Medical Transcriptions, Market Research, Contact Center / Customer Care, Knowledge Management, Health Care) |
Ahmedabad | Self | 100 | UK & US Healthcare, Custome Interaciton Services, Finance & Accounting Services,Music Industry etc.... |
| Contus Support (Inbound / Outbound voice, Contact Center / Customer Care, Chat and Email Support, Advanced Tech Support) |
Chennai | Own | 35 | Agriya Infoway |
| Convergys (Billing, Contact Center / Customer Care) |
Bangalore, Gurgaon | Listed Company: NYSE | 2000 | |
| Core Software Pvt Ltd (Data Processing / Management, Data Capture & Processing, Data Conversion, Data Entry, Data Digitization) |
Hyderabad | SELF | 45 | US and UK based customers |
| Core Systems (Content Management, Chat Support, Data Conversion, Data Entry, Content Outsourcing Services) |
Kolkata (India) | NA | 10 | NA |
| Corelletech Consulting (Business Feasibility, Inbound / Outbound voice, Operations Services, Process Outsourcing, Legal Outsourcing, Process Consulting) |
Mumbai,Pune | Self | 10 | Indian,Offshore(Names will be provided on request) |
| Corp Research Consulting (People Solutions, HR, Knowledge Management, Recruitment Services) |
Bangalore | self | 6 | Bangalore based |
| Corporate Connect BPO (P) Ltd (Inbound Sales, Data Capture & Processing, Business Transcription Services, Inbound / Outbound voice, Data Entry, Chat and Email Support) |
Bangalore, Pennsylvania | SELF | 90 | VODAFONE DELL and many |
| Corporate Oxygen Management Solutions (HR, Payroll, Recruitment Services) |
New Delhi | Self | 12 | Thomson Press, India Today Group, Intelenet Global Services, Barclays Bank etc.. |
| Corporates India (Employer Services, Recruitment Services, Business Services Provision) |
New Delhi | N.A | 10 | N.A. |
| Cosmic Global Limited (Accounting, Foreign Language Translations, Medical Transcriptions, Pre Press) |
Chennai | Tulsyan NEC Limited | 80 | Tulsyan NEC Limited |
| Cosmic Internet Technologies Solutions Pvt. Ltd (Data Processing / Management, Chat Support, Accounting & Finance, Credit Card Processing, Accounts Receivable / Payable / Reconciliation, Tax Management) |
Bangalore | Self funding | 100 | US based companies |
| Cossmoss Infotek (Inbound / Outbound voice) |
Kolkata | 5 crore | 150 | Howarah mils co.ltd. vision india |
| Creative Mediapulse Technologies Pvt. Ltd. (eLearning) |
Bangalore | Self | 50 | SAP, GE, CA, IBM |
| Creative Yogi (eLearning, Offshore Advertising Design) |
Bangalore | 25 | Many | |
| Crestcom Consultant Pvt Ltd., (People Solutions) |
Chennai, Bangalore | self | 15 | Wipro, ING Vysya etc. |
| Cross-Tab Marketing Services Pvt. Ltd. (Data Processing / Management, Market Research, Surveys, Data Entry, Data Mining) |
Mumbai, Bangalore | Inditech Solutions Pvt. Ltd. | 50 | Indian Companies in the Financial Services, FMCG, Retail and Technology sector. Global Research agencies and Fortune 500 companies. |
| Crossdomain Solutions Pvt. Ltd. (Accounting & Finance, Insurance, Payroll, Benefit Administration Services (PF/ESIC)) |
Bangalore | Private Limited Company | 750 | Large Enterprises, MNCs & SMEs in India for Payroll Services and Leading Insurance Companies in US & UK |
| CRP Technologies [India] Pvt Ltd (HR, Market Research, Operations Services, Credit Appraisals, Business Research For Banking Industry, Third Party QC/QA) |
Mumbai, Delhi, Pune, Chennai, Bangalore, Hyderabad, Kolkatta, Bhubhaneshwar, Rajkot, Surat, Baroda, Palghar, Raigad, Nagpur, Aurangabad, Kolhapur, Nasik, Mangalore, Hubli, Mysore, Vizag, Vijayawada, Trichy, Salem, Madurai, Coimbatore, Cochin, Calicut, Tri | Self | 350 | Wipro, ICICI Prudential, Intellenet Global, Opus Software, Progressive Infotech, Dabur India, Calyx Chemicals and Pharma, Office Tigers |
| CSC Financial Services Private Limited (Inbound / Outbound voice, Credit Card Processing, Collection Services, Credit Appraisals) |
New Delhi | Nil | 700 | ICICI Bank Ltd, Vodafone Essar Mobile Services Ltd, Bharti Airtel Ltd, Barclays Bank LLc, Kotak Mahindra Bank Ltd, Citibank |
| CSoft (Accounting, Accounting & Finance, Accounts Receivable / Payable / Reconciliation, Finance) |
Mumbai | sdfljk | 7 | Benzochem |
| Customer First (CRM, Inbound Call Center) |
Bangalore, Chennai, Coimbatore, Hyderabad, Kochi, Kolkata, Pune | - | 600 | Air Deccan, 3M India [inbound for healthcare], Rainbow Finance |
| CustomerLine Private Limited (Tele-Marketing, CRM, Inbound / Outbound voice, B2B Lead Generation, Billing, Inbound Call Center) |
Kochi | Private Investment | 200 | The Kerala State Chief Minister's Grievance Redressal Cell,Tata Tele Services,Bharti Cellular,Hindalco Industries,Child Relief and You (CRY),Tata AIG Insurance Company,Idea Cellular,ICICI Lombard Insurance Company,ICICI Prudential Life Insurance Company,US Technology Resources LLC |
| Cybelink Systems, Inc. (Accounting & Finance, Accounts Receivable / Payable / Reconciliation) |
Bangalore, Minneapolis | Self | 5 | MPC,Starkey |
| Cyber Futuristics India Pvt Ltd. (Technical Support / IT Helpdesk, Market Research, Contact Center / Customer Care, Order Processing, Surveys, Credit Card Processing) |
Jaipur | - | 100 | Leading Web Hosting companies |
| Cyber Infrastructure (Inbound Sales, B2B Lead Generation, Inbound Call Center, Lead Generation, Helpdesk Services, Chat and Email Support) |
Indore | Self Funded | 20 | See Client List |
| Cybernation Infotech Pvt Ltd (Medical Transcriptions, Medical Coding Services, Medical Billing) |
Vadodara (Gujarat) | Closely Held Pvt Ltd Company | 45 | Cybernation Infotech Inc Philadelphia PA USA |
| CybizCall International Ltd. (Technical Support / IT Helpdesk, HR, Payroll, Lead Generation, Data Validation Services) |
Gurgaon | - | 150 | UK and USA based companies |
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | OTHERS
Also see
Misty Meadows, Coorg
Swaswara, Gokarna
River View, Mangalore
Swarga, Sakleshpur
King's sanctuary, Nagarhole