BPO Columns
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February 2012
- Outsourcing and Interns to help Small business owners
- Life and pension outsourcing taking off in Europe
- 3 million more jobs in US with reverse outsourcing
- New models Vs Old realities in BPO
January 2012
- Philippines run high risk in depending on BPO
- Successful Mantra for BPO's in Asia
- When to consider e-outsourcing over conventional
- Is it thumbs down to social media outsourcing?
- Forecasting the IT outsourcing growth across Asia
- Data entry and android app development among top jobs in freelancing
- In comes insourcing and out goes outsourcing
- The two ‘E’ impact on IT hiring: Eurozone and Economic slowdown
- Apple relooking at outsourcing strategy
- Internal IT teams and threat of outsourcing
- What is in store for financial outsourcers in 2012?
- R&D crucial for driving high value curve growth of IT in India
- Sign up IT contracts with care
- What is in store for outsourcing in 2012?
- Outsourcing medical transcription for not just cost savings
- Mideast a booming market for Indian IT
December 2011
- Call center outsourcing industry set to expand in Philippines
- BPO sector remains top employer in Philippines in 2011
- Offshoring and outsourcing product development to enhance business productivity
- Health challenges for young employees in BPO sector
- South Africa call centers attracts major share of UK outsourced business
- Marketing process outsourcing, the next wave in BPO
- Samsung hints at contract manufacturing for laptops
- Indian Railways joins the outsourcing bandwagon
- BPO's speed up their set up with design-build offices
- Pitfalls in working with larger BPO firms
- New opportunities for Cloud computing in healthcare
- Impact of Indian Rupee fall in 2011 on IT sector
- Customer Satisfaction the main reason for outsourcing of marketing
- Revisiting the CIO.com 2011 IT outsourcing forecasts
- Downfalls with social media outsourcing
- Cloud computing to drive Indian IT firms’ growth opportunities
- Business Platforms to drive future BPO growth
- Cloud enables firms to outsource IT services
- Malaysian outsourcing is at a stand still
- Flips and flops in outsourcing to China
- Indian IT sector has to move up the value chain
- IT outsourcing to China increases 3 times. Is Indian IT industry in trouble?
- IT majors target rural BPO delivery model
- Emerging cloudsourcing model to save OPEX
- Fast Moving UK IT Services Sector to receive investment funding
- Outsourcing can fetch $5 billion for Bangladesh BPO Industry
- Cloud play in standardizing business processes
- Jamaica new destination for outsourcing
November 2011
- Challenges in managing outsourced workforce remotely
- Facts about Outsourcing of CRM/Loyalty
- IT, BPO back to the days of mergers and acquisitions
- Manila, the new capital of call centers. Indian BPOs in trouble?
- Indian IT firms expect short term impact of European debt crisis
- Indian IT majors brand through industry rankings
- Key factors in account receivable outsourcing
- Outsourcing to rescue telecom companies in trouble times
- Indian BPO firms target $16 billion West Asian market
- More firms turn to outsourcing for data management and analytics
- Outsourcing means more money to you too!
- Call centers in South Africa riding on Indian firm’s weaknesses
- Indian IT firms gaining business from Europe
- Firms to outsource Finance & Accounting to combat economic instability
- BPO's in emerging markets turn to technology for differentiation
- Offshoring essential to drive organic growth
- Executives need global vision to succeed in BPO
- Assessing Outsourcing Contract Value: A Pragmatic Approach
- Outsourcing leads to agility in transportation?
- Double dip recession positive for IT outsourcing
- New kind of outsourcing deals from UK government
- Indian techies move away from outsourcing
- Fourth Generation BPO Evolving
- India still dominates offshore IT outsourcing
- Outsourcing deals raining for small Bio Informatics Firms
October 2011
- BPO business driver is no longer cost savings
- CIO's wary of outsourcing in 2011-12?
- Traffic Camera Outsourcing, from safety to profit in US
- Use of speech analytics in call centers
- Drawing parallel between hospitality and BPO business
- BPO gaining business with ecommerce players in India
- US outsourcing web design to Central America?
- Why to opt for payroll outsourcing?
- Scope of Sales and Marketing Outsourcing Increasing
- The phenomenal growth story of the Indian BPO industry
- Innovation lacking in Outsourcing business
- Shanghai in China witnesses BPO services growth
- Indian call centers expanding abroad to cut cost
- The rise of IT Outsourcing in Europe
- Service Lifecycle Management can unlock hidden margins
- How call center outsourcing can erode brand value?
- Outsourcing health benefits getting popular in US
- Outsourcing to increase local administration efficiency in UK
- Economic crisis in West triggers outsourcing business surge in India
- Outsourcing and cloud converge in UK
- Focus is on improving labor relations in Philippines BPO
- Expat hiring is on the rise in Indian Inc
- How BPM and Enterprise Architecture can be synchronized?
- India, a favorite destination for R&D outsourcing
- Outsourced call centers are no longer sales outlets
- Gujarat cities picking up pace in BPO Growth
- European banks to increase spend on offshore outsourcing
- Firms in London adopting Industrialized Low Cost IT services
- Outsource your personal work to remote secretaries
- Long term deals are now rare in BPO Industry
- Relationship management; an inevitable factor in outsourcing
- Bangalore triggers innovation in Asian IT and BPO
- AML, Anti Money Laundering, goes against outsourcing growth in US
- Top 3 threats of outsourcing data entry jobs to the offshore
- Supply-demand mismatch in Philippines BPO
- Struggling call centers closing down in US
- Legislation to improve working conditions in Philippines BPO
- Outsourcing is a perfect alternative to healthcare providers
- Shift to cloud and outsourcing in IT manufacturing firms
- Rural BPO's to change rural India
- Philippines set to expand to high value BPO services
- Impact of global crisis on hiring in Indian IT and ITES
- Off shoring firms to tighten security
- New phase of Outsourcing Market growth in India
- KPO market looking positive in India
- Telemarketers better watch out in India
- Indian firms recruit overseas employees to be on the safer side
- Internal lateral entry; a strategic Human Resource policy in BPO sector
- Story of a BPO in a village in Karnataka
- Why India is still a preferred destination for outsourcing?
- Challenges ahead of Indian Outsourcers
- US giants showing inclination towards outsourcing
- SEO Outsourcing - a new focus area
- Analytics outsourcing holds huge potential: Nasscom BPO Strategy Summit 2011
- Indian BPO Operations expanding to rural areas
- BPO/ITO Industry is transforming around the world: 4th Annual World BPO & ITO Forum, New York
- Data privacy clarifications bring relief to IT BPO
- India expects to gain BPO market share from Philippines
- Philippines, the preferred alternative production site for Japanese manufacturers
- Indian BPO firms infiltrating to US and UK with new incubated units
- Scotland welcomes Indian Business Process Outsourcing (BPO) units
- Automated workforce management system, an essential tool for IT and BPO firms
- Offshore multinational captives to drive Indian BPO market
- Uganda emerging as a BPO destination
- Insurance BPO in revival mode in 2011
- Service Tax on foreign telecom services; a major blow to Indian BPO, IT and ITeS sector
- US credit woes - Increased opportunity for Indian IT and BPO sector?
- Indian outsourcing firms now ‘insourcing’ to compete in the market
- Fresh Challenges to Indian BPO’s from North Korea
- Hardships for Indian BPO firms in the Banking Sector
Corbus
S3Solutions
EquaTerra
- After the ink is dry
- BPO PRIORITIES? Do More, Spend Less
- Techniques for Ensuring Innovation from BPO Providers
- Fear Factors: How to Improve Sourcing Decisions through Risk Assessment and Mitigation
- Renegotiating Your Outsourcing Contract
Satyam BPO
- Trendspotting: 7 key trends in HR Outsourcing - by Chakrapani T, VP, Solutions & Relationship Management, Mahindra Satyam BPO
- Benefiting from the Recession through Outsourcing - by Vijay Rangineni, CEO, Mahindra Satyam BPO
Etc..
- Call Center workers - beware of 'cultural' clashes - by Venkat Manthripragada
- IT Outsourcing, Offshoring, and the Globalization of Managed Services: An American Perspective by Charles Weaver, JD
- Technical Communication is emerging as a preferred choice of skills and career
Philippines, the preferred alternative production site for Japanese manufacturers