BPOIndia Org
BPO companies are increasingly moving to tier II and tier III cities to tap the potential of rural market. Though 90% of the BPO work in India happens in top 6 metro cities, BPO companies are expanding to rural areas so as to economise their cost of operations. According to a survey done by NASSCOM [...]
Ghana is a country in Africa which has population of nearly 25 million people and it has got around 100 different ethnic groups. The GDP of Ghana is considered very low when compared to other developing countries and it stands at USD 18 Billion. Accra in Ghana was at one time listed as one of [...]
IT-BPO industry of Philippines has been looking buoyant in the recent years mainly because of the favourable investment climate and the concrete steps that government is taking in this regard. Philippines is increasingly becoming a preferred destination for health care outsourcing, human resource outsourcing and financial and accounting outsourcing. IT-BPO revenue of Philippines for the [...]
US economy has been grappling hard with the slowdown and high unemployment rate in recent years. The experts widely believe that one of the reasons for increasing unemployment rate is outsourcing. US & Europe have been all throughout been known for outsourcing jobs to countries like India and Philippines which has created a furore in [...]
Outsourcing has always been a hot topic in US and this has now become a hot topic in every presidential debate in US for the last few years. It is widely believed that one of the main contributors of rise in unemployment rates in US has been outsourcing. USA and Europe are said to be [...]
Nowadays the companies are facing a serious challenge of managing multiple business units and the various processes which gets duplicated. The companies world over are trying to constantly mitigate the risk associated with growing unemployment, rising foreign exchange risk, interest rates and inflation. The experts are under tremendous pressure to reduce cost too. The companies [...]
BPOs have constantly been horizontally focussing on services that can be offered across verticals of different industries. It is estimated that 70% of the Indian BPO industry focus on horizontal services. It has been observed that demands of the companies have been constantly changing and they now are looking for BPO companies which are vertical [...]
English as a language is being used in India since it became a British colony. According to one estimate, there are 333 million people in India who use English. This advantage of vast English speaking population has resulted in many BPO companies setting shop here. The meteoric rise of India in the global BPO industry [...]
It is a known fact that countries like Philippines and China have been increasingly making their presence felt in the outsourcing market. Philippines has emerged as a key player in the outsourcing market with advantages like neutralised accent, low cost of manpower, advantage of time zone etc. Philippines, is now constantly threatening the leadership position [...]
May 5, 2012: Indian IT-BPO industry is relatively a young industry when compared to sectors like FMCG and Automobile industries. But over the last decade Indian BPO industry has grown by close to 20 times to reach 16.9 billion USD in 2011. In the same period, the growth rate of Indian IT industry was just 9%. However as any industry, Indian IT-BPO industry [...]
It is not all gloomy give a positive and rosy picture about the growth potential of this sector. However, this is contrary to the case of IT divisions of these companies. They have reported a decline in revenue growth and delays in cash realization.It is quite intriguing to see how BPO concerns are faring better [...]
The Indian IT Outsourcing is in for trouble. Some of the biggest technology players in the international market are coming up with the latest generation technologies that can challenge the traditional USP of Indian IT industry, which is the cost saving. The challenge is expected to come from companies like Google and Amazon.com. The main [...]