BPO companies are increasingly moving to tier II and tier III cities to tap the potential of rural market. Though 90% of the BPO work in India happens in top 6 metro cities, BPO companies are expanding to rural areas so as to economise their cost of operations. According to a survey done by NASSCOM tiled “Strategic Review 2011” the IT-BPO firms in India are set to increase the number of employees in the rural BPO’s, which now stands at 5000, to 10 times in the next 3 years. What is … [Continue reading]
Rural BPO workforce in India to grow 10 times by 2013
Posted on May 16, 2012 Written by Leave a Comment
Ghana eyeing the outsourcing market
Posted on May 15, 2012 Written by Leave a Comment
Ghana is a country in Africa which has population of nearly 25 million people and it has got around 100 different ethnic groups. The GDP of Ghana is considered very low when compared to other developing countries and it stands at USD 18 Billion. Accra in Ghana was at one time listed as one of the riskiest cities for offshore outsourcing in 2010. The country is slowly looking to shed that image and is trying to project itself as a promising outsourcing destination. Now Ghana is known as one of … [Continue reading]
Philippines IT-BPO sector revenue revised to USD 27.4 Billion by 2016
Posted on May 15, 2012 Written by Leave a Comment
IT-BPO industry of Philippines has been looking buoyant in the recent years mainly because of the favourable investment climate and the concrete steps that government is taking in this regard. Philippines is increasingly becoming a preferred … [Continue reading]
Indian IT companies reverse outsourcing jobs to US
Posted on May 15, 2012 Written by Leave a Comment
US economy has been grappling hard with the slowdown and high unemployment rate in recent years. The experts widely believe that one of the reasons for increasing unemployment rate is outsourcing. US & Europe have been all throughout been known … [Continue reading]
Top predictions for Human Resource Outsourcing in 2012
Posted on May 14, 2012 Written by Leave a Comment
Outsourcing as a function started in the early years as a cost reduction medium. Nowadays more and more services are being outsourced to offshore locations. The services that are outsourced includes, medical billing outsourcing, financial and … [Continue reading]
Outsourcing debate never ceases in US presidential elections
Posted on May 14, 2012 Written by Leave a Comment
Outsourcing has always been a hot topic in US and this has now become a hot topic in every presidential debate in US for the last few years. It is widely believed that one of the main contributors of rise in unemployment rates in US has been … [Continue reading]